When your website is down, every minute costs money. Open an emergency incident, share access securely, and watch the investigation unfold in real time — from first look to root cause to deployed fix.
Open a request in your own words — it gets a reference number and lands in your workspace.
REQ-2048 · tracked from the first line
You get a proposal with scope, exclusions, price and a delivery target. Nothing starts until you accept.
Fixed price · you pay after completion
Work happens in your project workspace — with direct chat to the people building it.
Chat · files · progress, one place
You get the result with a build number and a preview. Request changes or approve it.
Changes are part of the process
One fixed payment after completion. Verification unlocks the final files — yours to keep.
Final files unlock after payment is confirmed
Target delivery: 1 hour — the clock starts when you accept the proposal and your required access is confirmed received.
Emergency work is billed per resolved incident, priced by severity — the price is confirmed before the fix proceeds, and every incident closes with a post-incident report. Emergency response is a commitment of effort, not a guaranteed recovery time.
You pay after completion — final files unlock once your payment is verified. Fixed price, approved by you before work starts.
Priority triage · live timeline · deployed fix